About Us Control Alt Delete IT are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Control Alt Delete IT
8 Hoskers Nook Westhoughton Bolton Lancs BL5 2RS United Kingdom
Phone: 01942 790027
Fax:






These pages are designed to assist you with your purchase.

1) Terms & Conditions

2) The Electronic Commerce (EC Directive) Regulations 2002 and The Consumer Protection (Distance Selling) Regulations 2000.

3) Data Protection Act 1998 and Privacy

1. Terms & Conditions


These Terms and Conditions of Trading apply to all consumer contracts between Control Alt Delete IT and our subcontractors ('us/we/our') and the Customer ('you/your') in relation to all sales of goods and services. Additional terms and conditions apply to sales made through our Internet/Web Site, as set out below in Clause 10.

1.1. Product Specifications

1.1.1 We have a policy of continuous product development and reserve the right to amend the specification of products without prior notice in relation to future sales.

1.1.2 Goods supplied may differ as a consequence from those on display or advertised. Unless agreed with you, the goods supplied will be of equivalent value, functionality and appearance.


1.3. Payments

1.3.1 We require payment in full before despatch of goods

1.3.2 We will contact you as soon as possible to advise you of your estimated delivery date and at this time the balance of any monies due will be payable. Only once we have received the balance of any monies due in cleared funds, will we be able to confirm your actual delivery date.


1.4. Delivery

1.4.1 For all purchases we will contact you by email with all the delivery information once the goods have been received into our warehouse, if it is not already in stock.

1.4.4 If we accidentally damage goods in the course of delivery, then our liability for that damage is limited to the repair, refund or replacement of the goods or the value thereof.

1.4.5 Time of delivery is not of the essence in these Terms and Conditions of Trading. We will not be liable for any direct or indirect loss of profits or other financial loss or damage suffered by you through any reasonable delay or delay due to unforeseen circumstances outside of the reasonable control of Control Alt Delete IT or delay due to any reasonable rescheduling of delivery.

1.4.7 Outside the European Union we reserve the right to deliver to your nearest freight depot, this is usually in your nearest major city.


1.5. Returns and Refunds

1.5.1 You have the right to cancel the order either before delivery, or within 14 days of delivery. This does not affect your statutory rights.

1.6. Guarantees

1.6.1 The provisions of this clause 7 apply in addition to your statutory consumer rights in relation to faulty or misdescribed goods. These rights are not affected by the guarantee.

1.6.2 For the purpose of this clause 7 the guarantor is Control Alt Delete IT 8 Hoskers Nook Westhoughton Bolton Lancs BL5 2RS United Kingdom

1.6.4 Guarantees may not be transferred.

1.6.5 These guarantees do not cover fair wear and tear, neglect, abuse or misuse of your goods, loss or damage or theft, or accidental damage or loss caused by a third party.

1.7. Claims Under Guarantee

1.7.1 In the event of a claim under guarantee occurring, please contact Control Alt Delete IT

1.7.2 We will endeavour to repair the defective goods free of charge. If a repair is not possible you will be offered a replacement and only if a suitable replacement is not available will you be offered a refund.

1.7.3 We will not be liable for any direct or indirect loss of profits or other financial loss or damage arising out of defective, damaged or wrongly delivered goods, over and above the value of the goods themselves. This does not affect your statutory rights.

1.7.4 Our guarantees are limited to goods sold and retained in the United Kingdom, and used solely for private and domestic purposes.

1.8. Other Services

1.9 Internet/Web Purchases
The following terms and conditions in this clause 10, apply only to purchases made through the Internet/Web

1.9.2 In respect of all other purchasers you have the right to cancel your order up to 14 days after the delivery date. You must keep the product in a saleable condition and retain the original packaging in the condition it was provided.

1.9.3 Should you require a refund or you have any other query or complaint, please contact Control Alt Delete IT

1.9.4 Our head office is Control Alt Delete IT 8 Hoskers Nook Westhoughton Bolton Lancs BL5 2RS United Kingdom

Our registered office is noted above in clause 7.2.

1.9.5 The following clauses apply to our Internet Site and Internet/Web orders only:

1.9.5.1 We endeavour to display as accurately as possible the colours of our products that appear on the website. However we cannot guarantee that your monitor will accurately reflect the colour of the product delivered.

1.9.5.2 The contract shall not be concluded until we have received your valid credit card charge or debit card payment details and we have accepted the order by way of a confirmation by return e-mail to the address you have given us during the registering procedure and on ordering.

1.9.5.5 Every effort is made to ensure the complete accuracy of our website however some prices/details may change from time to time and it is possible that error may occur. We will use our best endeavours to rectify any errors as swiftly as possible but we cannot be responsible for any losses incurred.

1.9.5.6 We are entitled to refuse any order placed by you.

1.9.5.7 To the maximum extent permissible by law, we exclude all warranties, expressed or implied as to

the accuracy of the information contained in any of the materials on the website. We cannot accept any liability for any particular material on the website or as a result of any use or reliance placed upon information contained on the website.

1.9.5.8 Any material downloaded or otherwise obtained through the use of this website is done at your own discretion and risk. You will be solely responsible for any damage to your own computer systems or loss of data that results from the download of such materials.

1.9.5.9 We control and operate the web site from our offices within The United Kingdom.

1.9.6 The above do not affect your statutory rights.

1.10. Data Protection

1.11.1 Growstuff Limited is run in accordance with the Data Protection Act 1998 ('the Act'). We process your personal data in accordance with the Act.

1.12 Applicable Law
These Terms and Conditions of Trading are governed by and are to be construed in accordance with the laws of United Kingdom

2. The Regulations

Control Alt Delete IT is obliged by law to provide the following information
The website controlaltdeleteit.co.uk is operated and owned by Control Alt Delete IT

Registered Office ;

Control Alt Delete IT
8 Hoskers Nook
Westhoughton
Bolton
Lancs
BL5 2RS
United Kingdom

Phone: 01942 790027
Fax:

Registered Co No
VAT Registration No

3. Data Protection Act 1998 and Privacy
We understand that many people still worry about submitting personal details on the Internet - especially their credit/debit card numbers. So we'd like to reassure you that any information you provide here will remain safe and secure.

Privacy Policy

Protecting your privacy

In a few areas of our website we will ask you to provide personal details such as your name and email address. This will only happen when it enables us to provide a better service to you. For example: for your personal order history on our feedback forms.

We do not sell, trade or rent your information to others. You can be sure it will remain confidential and will be used only to help us build a better relationship with you.
Our safe shopping guarantee

Whenever you provide us with personal information, we offer the use of a secure server. The information you send us regarding your purchase will be encrypted. This makes it extremely difficult to read even if it is wrongly intercepted.
Protecting your privacy
In a few areas of our website we will ask you to provide personal details such as your name and email address. This will only happen when it enables us to provide a better service to you. For example: for your personal order history on our feedback forms.
We do not sell, trade or rent your information to others. You can be sure it will remain confidential and will be used only to help us build a better relationship with you.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Making A Purchase We apologise but Orders from this website are only accepted with Mainland UK.